Investment Mortgage Processing (IMP) are Buy to Let specialists and provide the intermediary with expert knowledge and guidance. The new concept is to develop a specialised service for the intermediary seeking a source of Buy to Let mortgage lending from a specialist processor capable of identifying a choice of lenders for any one proposition enabling the intermediary to decide on the most appropriate deal for the client. IMP’s experience has shown that intermediaries, in their face to face role with their clients, require accurate information on case progress coupled with regular updates. To achieve this brokers dealing with IMP have there own dedicated case owner for all applications, online case tracking and continued direct access to their case owner.